From The Editor
Spring is here
already and we are quickly approaching the Florida rainy season.
We've been so busy here at The Plate Lady
® that we haven't
had a chance to update our Newsletter in quite some time and
we apologize if we have not kept you up-to-date.
It is necessary, however, to remind you that we have frequent
power outages in Florida during the summer. This can
cause a brief interruption in our ability to respond quickly
to requests from our customers.
Sometimes our phone lines go down, as well as our computers,
due to these frequent thunder storms. Earlier this year
we switched to an IP phone system that continues to take messages
for us when the power is out locally. Hopefully, it
will ensure that no calls go unanswered. It might take
24 - 48 hours before we can check our messages at times, but
you can be sure that you will have our full attention just
as soon as we can download your message.
We have posted notices on our contact page about our inability
to answer the many emails we get from people wanting to sell
to us. That also applies to phone sales calls.
We always give current customers priority when returning phone
calls and potential customers second priority. So if
we don't answer your sales call, it's most likely because
we are not currently buying what you have to sell. If
we tried to answer all the sales calls and emails we get,
we would not have time for our customers.
This is why we don't post our phone number on our website. We're
listed in enough phone directors that finding our phone number
should be easy enough for most customers. Just check
Yellowpages.com or any other online directory and I'm sure
we will be listed under "Plate Lady".
Phone sales solicitors go through great lengths to get phone
numbers that they can call, in hopes of getting a sale.
There are automated 'spiders' that search for email addresses
and phone numbers on websites, so they can add them to a database
that they then sell to solicitors. Once a solicitor
has our phone number, the calls never stop. We have
even had to put some solicitors on Call Block because they
ignore our repeated request to be taken off their calling
lists. Sales calls use up valuable time and tie up lines
that should be open for our customers.
If you do call and get our voice mail, please be patient and
leave a message. There is a possibility that
our computers are down due to a thunder storm. Or we
might be speaking with other customers or sales solicitors
we can't get off the phone. If you don't leave a message,
we won't know you called.
We hope you are enjoying wonderful weather and that this year
will be a prosperous and happy one for you as well.
The Plate Lady
Glass & Wood Cases
Plate Racks & Rails
Capturing The Moment
Fairy & Unicorns
Middle Eastern Art
Norman Rockwell Art
Sandra Kuck Figurines
Terry Redlin Art
Warrior & Knight Art
Eggs Stands & Hangers
No Monthly Chgs Ever
No Setup Fees
No Hidden Chgs
813-855-1566 ex 1