The Plate Lady
What's On This Page:
From Private Individuals
Unfortunately we do not know of anyone
who is buying used collectibles at this time and we
do not buy from private individuals due to IRS rules.
We only buy at auction from state registered corporations,
but those companies do not buy from private individuals
either. They get collectibles from companies that buy
estates, but we don't know the names of those companies,
because that information is confidential.
The only help we can give is to link
collectibles owners to a web site that we have found
to be very valuable in finding out all sorts of information
about collectibles of every kind.
We have also supplied an article on "Demystifying
Limited Edition Plate Identification" to help
plate collectors learn more about Limited Edition Plate
Inquire & Backorder Notes
If you see a note under a product that
says 'Please Inquire About Availability' or "Backordered"
it means we may or may not have that item in stock.
You are welcome to send us an Email to see if that item
is back in stock yet and/or to request that we put you
on our notification list, so we can let you know when
we do get it back in.
Our stock is in a constant state of flux and it's impossible
to keep up with changing a web site every time items
go temporarily out of stock, without being on a database.
However, it is our decision not to use a database because
it would make browsing our web site a great deal more
difficult and time consuming.
Therefore, we might at times be out of stock on an item
that is not marked as being on backorder. If you
must have an item by a certain date, it is always a
good idea to check availability before ordering and
to let us know of your deadline date, so we can make
every effort to accommodate you.
You are also welcome to ask us to put you on a notification
list for plates we do not have already listed, so we
may email you when they come in. We get new listings
everyday, so do not hesitate to ask.
To use our secure
order form for orders, just click on the 'Add To
Cart' link next to the item you wish to order and you
will be taken to our online order form. Any personally
identifiable information will be entered on a secure
page and encrypted before transmission to a secure Cisco
Server, and then instantaneously transferred to First
Data for processing. So once your order has been placed,
we are only given a limited number of adjustments that
we can make, such as to cancel orders, give refunds,
or make adjustments. We never download nor can we see
your full card number. This is for our security as well
If you feel uncomfortable with ordering online or if
you have questions about our products, you can call
us Monday - Friday 10 am - 5 pm Eastern Standard Time.
You can find our phone number by clicking on the shopping
cart icon supplied at the top of every sales page. We
do not display it here to keep spammers off our phone
lines. We only want to speak with customers who need
help. This reduces your hold time so that you can
get through to us when you need us.
If we are talking to other customers at the time you
call, PLEASE leave a message to let us know what you
are inquiring about, so we can be prepared with the
required information when we call you back.
We promise we will make every effort to get back to
you as quickly as possible.
You can reach us 7 days a week. However, we are somewhat
limited on the Weekends and Holidays as to how much
information we have access to.
It might be preferable to email us with requests for
specific information, so that we can do the research
necessary and get back to you as quickly as possible
with the information you require. This is preferable
to the phone tag syndrome that sometimes happens when
busy people cannot sit at their phone waiting for a
call back from someone else who is waiting for a call
back before they can give a definite answer. Email eliminates
all that waiting, missed calls, voice mails, etc.
We accept Visa, MasterCard, Discover, and American Express.
We also accept Visa or MasterCard Check Cards. Our system
will accept Visa & Mastercard Gift cards, but please
let us know if you are using one so we can make the
necessary adjustments. Unfortunately we cannot
accept PayPal, Bank Transfers, or checks at this time,
due to the need to calculate shipping costs before a
final total can be given.
An accurate email address and a working phone
number are required when using our online order
form. We need these in case we have a problem
with your order and we promise we will not use that
information to spam you, nor will we give that information
to anyone but shippers, as required.
If you do not have an email address, you can use our
email address on the order form and the software will
send us your notices and tracking numbers instead, so
that you can call us to get any information
It is important that you give us a standardized mailing
address for shipping.
You can find out what that is by going to usps.com and
clicking on "Find Zip Code". Then when
you put in your address without the zip code, the software
will either return your standardized address to you
or it will tell you your address may not be deliverable
with the information provided. If the latter,
then try different forms of the address. If your
address is undeliverable, you may need to give a PO
Box address for shipping.
***Shipping charges cannot be refunded on orders that
are returned to us undelivered, therefore, we must have
a deliverable shipping address.
PLEASE NOTE: WE DO NOT SHIP OUTSIDE OF THE CONTINENTAL
UNITED STATES because of high shipping costs and because
shipping costs, return shipping costs, and importation
fees for undelivered goods are not refunded to us by
We apologize for the inconvenience.
***Our shopping cart will only accept shipping addresses
within the CONTINENTAL USA.
However, if your billing address is outside the continental
USA and you are shipping to an address within the USA,
just put your Billing address into the "Messages"
filed on the first page of our online order form. (Don't
forget to click on the "Save Message" button
after typing) and then ignore the fields that cannot
be changed. We will correct your billing address when
we get your order.
We get many daily requests for appraisals
and information about collectibles.
That is why we have placed a link to an excellent
web site, where you can get information from experts
in all fields of collecting, on our Collectibles
We also put a widget on that page for asking an expert
in the field of Collectibles and Antiques questions
about your items.
is extremely hard to find good sources of information
about collectibles and we do want to respond to that
That's why we leave reference pictures of Limited Edition
Collectibles on our web site, even when we no longer
have those collectibles for sale. Just being able
to quickly see what plates were made and who made them,
is a valuable tool. Of course our information might
not be all inclusive, because we do not list plates
we have never had in stock.
The search box we placed at the bottom of each page
is a good tool for finding specific artists and/or series
on our web site It helps to narrow down the search results
if you try to use the most unusual word in a phrase
for your search. The results will show you every page
on our web site that displays that word.
We do try to help with other information when we can
but the original Plate Lady, who inspired our website
and who is an expert in all things collectible, is no
longer able to help us find information for you, due
to her advancing age. Therefore, we may or may not be
able to help you identify collectibles that are not
already listed on our web site. We apologize for that
One final word: Our prices are not meant to be
used for appraisals. We use a formula for pricing
items that is not the same as the formula an appraiser
would use. Our prices will go up or down depending
on how many of an item we have in stock and how much
we have invested in those items. As stated above,
we can no longer do appraisals due to our expert's advancing
age and health conditions.
Thank you for your understanding and patience.
We report all unsolicited
spam emails that we receive. If you are collecting Email
addresses for that purpose, your IP address will be
sent to the authorities and, thereafter, all further
emails from you will be blocked.
We do not spam and we do not appreciate being spammed.
We are not a wholesale distributor and we do not
buy from private individuals nor unsolicited sources.
We only buy from wholesalers and distributors that we
select AND make first contact with. We are a Retail
Company that sells new products & mint condition
retired Limited Edition collectibles.
On The Other Hand:
We love hearing from our customers!
Don't ever hesitate to drop us an Email at any time.
Your questions, comments, suggestions, and especially
positive feedback, are most welcome.
You can Email
us at email@example.com
Email is checked several times daily and we do our best
to respond within 24 hours, but due to the frequent
severe weather and power outages, here in Florida, it
may take up to 48 hours or longer at times.
NOTE: Our email software is set to automatically
delete any pictures, attachments, spam, viruses, etc.
***Please do put pictures in your email unless we ask
you to. Our email software will automatically
If you want to inquire about specific products, add
them to the shopping cart and then copy/paste the information
from the shopping cart onto your email. That way
we will have the PRODUCT NUMBERS
and advertised prices, so that we will know specifically
what you are inquiring about.
***A good way to make a WISH LIST is to add products
to your shopping cart and then either print the shopping
cart page or save it by clicking on file /
save as and then save it as a web archive
file (*.html) on your desktop for later. (Use the drop
down box, under where you can name the archive file,
to select the file-type you want to save as.)
This file type does not connect to the internet in any
way unless you click on a link, such as "Continue
If you do not hear from us within 24-48 hours:
It may be possible that your spam-blocker has blocked
our reply. This can happen because we use a different
email address to reply to our current customers, that
we do not publish on the web for privacy reasons. You
may use that new email address for future communications
with us, but if you use it to spam us, we will block
your future attempts to contact us at that email address.
This is necessary to separate spam from our customer's
emails, so that we do not have to search through mountains
of spam to find email from our customers. Our Customers
always come first!
We cannot reply to every solicitation we get and still
focus on excellent customer service. So solicitation
requests will not be responded to.
Also, it could also be possible that our spam blocker
blocked your message and it was not read by our staff.
This could have happened if you were trying to sell
us something or to solicit us in other some way, but
sometimes it just happens for no reason at all (?) so
we do sift through the spam emails from time to time
to see if this has happened.
Another reason we may not have replied to you is that
you may have typed in the wrong Email address or replied
to an email from us with an outdated address that we
no longer use. Our server is set to permanently
delete any emails sent to our domain without the proper
email address due to spam problems.
We do change our contact Email address at times, due
to the need to delete mailboxes with spam overloads,
so please re-check this page for our current Email address
before attempting future communications.
Thank You for your understanding and patience.
Glass & Wood Cases
Plate & Platter Hangers
PlateRacks & PlateRails
Plate, Platter&Bowl Stands
Art-Deco/ Art Nouveau
Capturing The Moment
Fairy & Unicorns
Norman Rockwell Art
Sandra Kuck Figurines
Terry Redlin Art
Warrior & Knight Art
Sandra Kuck Ornaments
Faberge Style Eggs & Stands
Collectible Music Boxes
Hangers & Stands